Privacy Policy – Solt PKR
How We Handle Your Data

1 Introduction

Welcome to the Solt PKR Privacy Policy. Solt PKR operates the online gaming platform available at soltpkr.com, offering casino games, slots, live casino, sports betting, and related services to adult users in Pakistan.

This Privacy Policy explains how Solt PKR collects, uses, stores, and protects personal information when you visit our website, register an account, make deposits or withdrawals in PKR, or interact with any feature of the platform. It also sets out your rights regarding the personal data we hold about you.

By registering an account or continuing to use the Solt PKR platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the platform. If you have any questions before registering, feel free to reach out to our support team — we are happy to explain anything that is unclear.

2 Data We Collect

Solt PKR collects personal information in a few different ways: directly from you when you register or use the platform, automatically when you browse the site, and occasionally from third-party service providers who help us operate the platform securely.

Information you provide directly:

• Full name, date of birth, and gender — collected at registration to verify your identity and confirm you are aged 18 or above.
• Email address and password — used to create and secure your account.
• Payment details — including your preferred payment method (JazzCash, Easypaisa, Raast, Bank Transfer, cards, or mobile wallets) and transaction references. We do not store full card numbers on our servers.
• Identity verification documents — such as a government-issued CNIC or passport, which may be requested to complete account verification.
• Contact information — your phone number if provided for account security or support purposes.
• Communications — any messages you send to our support team, including chat logs and email correspondence.

Information collected automatically:

• Device and browser information — including IP address, browser type, operating system, and device identifiers.
• Usage data — pages visited, games played, betting history, session duration, and clicks on the platform.
• Cookies and similar technologies — as described in Section 5 of this policy.
• Transaction logs — records of all deposits, withdrawals, bonus claims, and gameplay activity associated with your account.

3 How We Use Your Data

Solt PKR uses the personal data we collect for specific, legitimate purposes. We do not process your data in ways that go beyond what is described in this policy. The main reasons we use your data are as follows:

• Account management: To create, maintain, and manage your player account, including processing deposits and withdrawals in PKR.
• Identity verification: To confirm that you are aged 18 or above and to verify your identity as part of our standard security checks before releasing withdrawals.
• Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and misuse of the platform. This includes monitoring unusual betting patterns and payment activity.
• Customer support: To respond to your queries, resolve complaints, and provide assistance when you contact our support team.
• Personalisation: To tailor your experience on the platform — for example, showing you promotions and cricket or PSL betting markets that may be relevant to your activity and preferences.
• Marketing communications: To send you information about bonuses, promotions, and platform updates — but only if you have opted in to receive such communications. You can unsubscribe at any time through your account settings.
• Platform improvement: To analyse usage patterns, fix technical issues, and improve the overall experience for players on Solt PKR.
• Legal and compliance obligations: To maintain records as required by applicable laws and to respond to lawful requests from competent authorities.

4 Sharing Your Data

Solt PKR does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, there are specific situations where we share data with trusted parties in order to operate the platform and keep it secure.

Payment processors: When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, Bank Transfer, or a card, the relevant payment provider will receive the transaction information necessary to process the payment. These providers have their own privacy policies and data protection practices.

Identity verification services: We may use third-party verification services to confirm the identity of players as part of our account security process. These providers process only the minimum data required for verification purposes.

Technology and platform providers: Some components of the Solt PKR platform — including game software, analytics tools, and customer support systems — are provided by third-party technology partners. These partners process data on our behalf and are bound by confidentiality agreements.

Legal and regulatory authorities: Solt PKR may disclose personal data to competent authorities where required by applicable law, where necessary to prevent fraud or criminal activity, or in response to a valid legal request. We will only share the minimum amount of data necessary in such situations.

5 Cookies & Tracking Technologies

Solt PKR uses cookies and similar technologies to make the platform work properly, to keep your session secure, and to understand how players use the site. A cookie is a small text file stored on your device when you visit a website.

Types of cookies we use:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during your session, remember your language and currency preferences, and enable core features like the game lobby and cashier. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help us understand how players navigate the site — which pages are visited most, how long sessions last, and where players click. This data is aggregated and anonymised. We use this information to improve the platform experience.
• Preference cookies: These remember your settings and preferences so you do not have to set them again on each visit — such as your preferred payment method or display settings.
• Security cookies: These help detect suspicious activity and protect your account from unauthorised access during your session.

You can control cookie settings through your browser. Most browsers allow you to block or delete cookies. However, blocking essential cookies will affect your ability to use key features of the Solt PKR platform, including logging in and accessing the cashier.

6 Data Security

Protecting your personal and financial information is a core priority at Solt PKR. We implement a range of technical and organisational security measures to guard against unauthorised access, data loss, and misuse.

• TLS encryption: All data transmitted between your browser and Solt PKR is encrypted using TLS (Transport Layer Security), the same standard used by banks and financial institutions.
• Secure password storage: Passwords are never stored in plain text. They are hashed using industry-standard algorithms before being stored.
• Access controls: Only authorised Solt PKR staff with a legitimate business need can access personal player data. Access is role-based and logged.
• Payment security: Full payment card numbers are not stored on Solt PKR servers. Payment transactions are handled by certified payment processors with their own security standards.
• Regular security reviews: Our platform and data handling practices are reviewed regularly to identify and address potential vulnerabilities.

While we take all reasonable steps to protect your data, no online platform can guarantee 100% security against all threats. You also play a role in keeping your account secure — use a strong, unique password for your Solt PKR account, never share it with anyone, and contact support immediately if you notice any suspicious activity.

7 Data Retention

Solt PKR retains personal data only for as long as it is necessary for the purposes described in this Privacy Policy. The length of time we keep different types of data varies depending on the nature of the data and our obligations.

• Account data: Retained for the duration of your account plus a reasonable period after closure to handle any outstanding queries, disputes, or legal obligations.
• Transaction records: Financial transaction data — including deposits, withdrawals, and betting history — is retained for a period consistent with applicable financial record-keeping requirements.
• Identity verification documents: Retained for a period after account closure as required for compliance and fraud prevention purposes.
• Support communications: Chat logs and email correspondence are retained for a reasonable period to allow us to reference past interactions if you contact us again.
• Marketing data: If you have opted in to marketing communications, your preferences and contact details are kept until you unsubscribe or close your account.

Once retention periods expire, data is securely deleted or anonymised so that it can no longer be linked back to you personally. If you request account deletion, we will action this in accordance with applicable legal and compliance obligations.

8 Your Privacy Rights

As a Solt PKR player, you have a number of rights regarding the personal data we hold about you. We are committed to honouring these rights in a timely and transparent manner.

To exercise any of these rights, please contact the Solt PKR support team. We aim to respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before actioning a request to ensure we are releasing or modifying the correct data.

9 Minors & Age Protection

Solt PKR is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory part of the registration and account verification process.

If we become aware that personal data has been collected from a minor — whether through a falsified date of birth or any other means — we will take immediate action to close the account, refund any deposits where applicable, and delete the associated data from our systems.

Parents and guardians are strongly encouraged to use parental control software to restrict access to online gaming and betting sites for minors in their household. If you believe a minor has created an account on Solt PKR, please contact our support team immediately so we can investigate and take appropriate action.

10 Changes to This Policy

Solt PKR may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or through an on-site notification. The updated policy will be published on this page with a revised "last updated" date.

We encourage you to review this Privacy Policy periodically, even if you have not received a notification. Continued use of the Solt PKR platform after the publication of an updated policy constitutes your acceptance of the revised terms. If you disagree with any changes, you may close your account by contacting our support team.

11 Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how Solt PKR handles your personal data, please get in touch with our support team. We take all privacy-related enquiries seriously and will respond as quickly as possible.

For general platform support, bonus queries, or account help, you can also browse our FAQ page, which covers many common topics. For responsible gaming tools or self-exclusion, visit our Responsible Gaming page.

You can also review our Terms and Conditions for a full overview of the rules governing your use of the Solt PKR platform, including account rules, bonus policies, and gameplay terms.